At PingForce, we care about your privacy. This Privacy Policy explains what information we collect, why we collect it, and how we keep it safe. By using our website and services, you agree to this policy.
1. What Information We Collect
We collect different types of information depending on how you use our service:
A. Personal Information
B. Server Information (If You Add Servers)
C. Usage Data
We collect data about how you use our platform:
This helps us improve the service and offer support when needed.
2. How We Collect Your Information
We collect your data in the following ways:
A. When You Provide It
B. Automatically
C. Through Third Parties
3. Cookies and Tracking Technologies
We use cookies to help make the site work better. These are small text files saved in your browser.
Types of cookies we use:
You can disable cookies in your browser, but some features may stop working properly.
4. How We Use Your Information
We use your information to help you use PingForce properly and safely. Here’s what we do with it:
A. To Create and Manage Your Account
B. To Provide Our Services
C. To Process Payments
D. To Improve the Platform
5. How We Protect Your Data
We take your security seriously. These are the steps we take:
A. Encryption
B. Server Protection
C. Access Control
D. Monitoring & Audits
6. When We Share Your Information
We only share your data when necessary:
A. With Service Providers
These partners are required to keep your data secure and use it only for your benefit.
B. With Your Consent
C. For Legal Reasons
We will never sell your data to advertisers or marketing companies. That’s a promise.
7. Your Rights and Choices
We want you to stay in control of your personal information. Here are the rights you have:
A. Access Your Data
You can request a copy of the information we store about you.
B. Update Your Data
You can change your call sign, email, and password anytime from your account settings.
C. Delete Your Account
You can request to close your account and delete your data. Some technical logs or legal records may be kept as required by law.
D. Control Notifications
You can adjust your email and SMS notification settings in your dashboard.
E. Reject Cookies
You can disable or delete cookies in your browser settings, though it may affect some features.
To make a data request, contact our team at [Insert Privacy Email or Support Form].
8. Data Retention
We keep your data only as long as it’s needed to provide our services, unless required longer by law.
| Data Type | Retention Time |
|---|---|
| Account Info (active users) | As long as your account is active |
| Deleted Account Data | Removed within 30 days (some logs may remain) |
| Payment Records (via Stripe) | Kept per tax and financial law (usually 7 years) |
| Monitoring Logs | Stored temporarily to show history (user-defined) |
9. Children’s Privacy
PingForce is not designed for children under 13. We do not knowingly collect personal data from children. If we find that such data was submitted, we will delete it immediately.
10. International Users
PingForce operates globally, but your data is processed in the United States or other countries where our servers and providers are based. By using our service, you agree to this data transfer and storage.
11. Changes to This Policy
We may update this Privacy Policy from time to time. If we make big changes, we will notify you through email or an announcement on the site.
We encourage you to review this page from time to time to stay informed.
12. Contact Us
If you have any questions or requests related to privacy, please contact us:
📧 Email: [Insert Privacy Email]
📍 Mailing Address: [Insert Office Address, if applicable]
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